Nintendo confirms Joy-Con sync issues a ‘manufacturing variation’, now fixed at factories
Nintendo has finally spoken out about the infamous Joy-Con syncing issues that some people have been having with their Nintendo Switch Joy-Cons.
According a statement from Nintendo of America the issue has been caused by “a manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con”. Nintendo says that this issue has been fixed and all future batches of the controller won’t suffer the same issues.
If you have an issue with your Joy-Cons already you’d best contact Nintendo for support and getting them swapped out and repaired.
Here’s is the full statement;
“There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway. A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.
“We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.
“There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region. For help with any hardware or software questions, please visit http://support.nintendo.com.”